

Helps your team deliver onsite service to customer locations. Customer Service provides many features and tools that organizations can use to manage the services they provide to customers. It also lets you create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.ĭynamics 365 for Customer Service (Formerly Dynamics CRM Online)īuild great customer relationships by focusing on optimum customer satisfaction with the Customer Service apps.

In modernizing their lineup of applications, they have evolved the licensing model and pricing of their entire Dynamics 365 offerings.ĭynamics 365 offers purpose-built business applications that manage specific business processes and work seamlessly together in a single cloud-based product offering. Microsoft Dynamics 365 integrates powerful ERP and CRM capabilities in the cloud to provide business applications for today’s users.

The Ultimate Guide to Dynamics 365 Pricing and Licensing
